Frequently Asked Questions
Everything you need to know about the product and billing. Can't find the answer you're looking for? Please chat to our friendly team.
How long does it take to get paid?
Trades are processed almost instantly. Once you submit a valid gift card, our system and operators verify it within 1-5 minutes. The moment it is accepted, the cash is sent directly and automatically to your MTN Mobile Money or Orange Money wallet.
Which gift cards do you accept?
We accept all major global gift cards including Apple iTunes, Steam, Amazon, Razer Gold, Google Play, Sephora, Vanilla Visa, and many more. Check the 'Cards' page or the app to see live rates for each specific brand.
Is there a minimum amount I can trade?
The minimum face value we accept typically depends on the specific card brand, but generally we accept cards from $5 to $500. The app will specify the limits when you select your card.
How do I know I won't be scammed?
Cardify is built by a registered company (NIF CAPITAL HOLDINGS) operating legally in Cameroon. We process thousands of successful transactions and maintain high liquidity to guarantee instant payouts. Your trades are protected by enterprise-grade security.
Why was my card rejected?
Cards are usually rejected if they have already been redeemed, are invalid/inactive, or if the picture is too blurry to read the code. Always ensure you only upload unused cards purchased legally.
Do you have a referral program?
Yes! If you are assigned a referral code, you can invite your friends. You will earn a percentage of the platform's profit for every single successful trade your friends make. This money is locked directly into your earnings and can be paid out monthly.