Privacy Policy

At Cardify, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you use our mobile application and website, fully aligned with the requirements of the Apple App Store and Google Play Store.

1. Information We Collect

We collect the following personal data types, which are linked to your identity:

• Name: Collected for App Functionality (account personalization, profile management).
• Email Address: Collected for App Functionality (authentication, security alerts, transactional receipts) and Developer's Advertising & Marketing (sending rate updates, newsletters).
• Phone Number: Collected for App Functionality (mobile money integration, SMS authentication) and Other Purposes (security and registration verification).
• Payment Information: Collected for Other Purposes (handling your secure withdrawal payouts to MTN MoMo or Orange Money wallets).
• User ID: Collected for App Functionality (session token mapping, syncing trade orders, wallet balance) and Developer's Advertising & Marketing (targeting push notifications).
• Identity Documents (ID card, passport, driver's license): Collected for App Functionality (verifying user identity for KYC compliance, preventing fraudulent activity, and validating requests to increase/extend transaction limits).

2. How We Use Your Information

We use the information we collect to:

• Process and verify your gift card trades.
• Initiate and settle mobile money payouts securely via our gateway provider (Fapshi).
• Send marketing messages, news, and promotional details (where consented).
• Verify your identity and protect against fraud.
• Provide customer support.

3. Data Security

We implement robust, industry-standard security measures, including database Row-Level Security (RLS) policies and encrypted server-to-server webhook endpoints to protect your personal details. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Service Providers: Payment processors (e.g., Fapshi) to facilitate your payouts.
• Legal Obligations: If required to do so by law or in response to valid requests by public authorities.

5. Your Rights

You have the right to access, update, or delete your personal information at any time through the app settings. You may also contact us to request the deletion of your account and associated data.

6. Contact Us

If you have questions or comments about this policy, you may email us at support@gpcardify.com.