Privacy Policy
Last Updated: May 13, 2026
At Cardify, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information when you use our mobile application and website.
1. Information We Collect
We collect information that you provide directly to us when you:
- Create an account (Name, Email Address)
- Set up your payout methods (MTN MoMo or Orange Money numbers)
- Submit a trade (Gift Card Images, Receipts, Transaction Details)
- Contact support
2. How We Use Your Information
We use the information we collect to:
- Process your gift card trades and initiate mobile money payouts.
- Verify your identity and prevent fraud.
- Provide customer support.
- Send you technical notices, updates, and security alerts.
3. Data Security
We implement commercially reasonable security measures designed to protect your information. Your payout details and trade history are encrypted both in transit and at rest. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service Providers: Payment processors (e.g., Fapshi) to facilitate your MoMo payouts.
- Legal Obligations: If required to do so by law or in response to valid requests by public authorities.
5. Your Rights
You have the right to access, update, or delete your personal information at any time through the app settings. You may also contact us to request the deletion of your account and associated data.
6. Contact Us
If you have questions or comments about this policy, you may email us at privacy@cardify.example.com.